Website Terms and Conditions

1 These Terms and Conditions

1.1 These terms and conditions (together with the documents referred to in it) (collectively, these “terms”) set out the basis on which you may make use of the website www.medexpress.co.uk (our “site”), whether as a guest or a registered user. Please read these terms of use carefully before you start to use our site.

1.2 By using our site, you indicate that you accept these terms and that you agree to abide by them. If you do not agree to these terms, you must not use our site.

2 Information about us

2.1 Our site is operated by MedExpress Enterprises Ltd (under the trading name of MedExpress) (“we”). We are a company incorporated in England and Wales under company number 8805262. Our registered office address is: Unit H, Ashbourne Drive, Leamington Spa, England, CV31 3SS. Our VAT number is: GB410090946. We are a limited company.

3 There are other terms that may apply to you

3.1 We process information about you in accordance with our Privacy Policy. By using our site, you understand that your personal information will be processed as described in our Privacy Policy.

3.2 If you purchase goods from our site, our Terms and Conditions of Sale will apply to the sale of such goods.

4 We may make changes to these terms

4.1 We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

5 We may make changes to our site

5.1 We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities or for any other reason.

6 We may suspend or withdraw our site

6.1 We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

7 Accessing our site

7.1 Our site and any services provided via the site will be in English and it will be your responsibility to ensure that you fully understand the information and advice on our site. We do not represent that content available on or through our site is appropriate for use or available in other locations.

7.2 From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

7.3 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

7.4 We will determine, in our discretion, whether there has been a breach of these terms through your use of our site. When a breach of these terms has occurred, we may take such action as we deem appropriate and may result in our taking all or any of the following actions:

7.4.1 immediate, temporary or permanent withdrawal of your right to use our site;

7.4.2 issue of a warning to you;

7.4.3 legal proceedings against you resulting from the breach;

7.4.4 disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

7.5 You must not use our website or services for emergencies. In emergencies, you should contact 999 in a medical emergency or 111 if the emergency is not life threatening.

8 Intellectual property rights and how you may use material on our site

8.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

8.2 Your use of the website and its contents grants no rights to you in relation to our intellectual property rights, or that of third parties, in the Website or its contents.

9 Our liability

9.1 The material displayed on our site (which includes the blog on the site) is provided without any guarantees, conditions or warranties as to its accuracy.

9.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

9.3 Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and Conditions of Supply.

If you are a business user of our site:

9.4 We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

9.5 We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with your use or inability to use our website or any content on it.

If you are a consumer user:

9.6 Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

10 Viruses, hacking and other offences

10.1 We do not guarantee that our site will be secure or free from bugs or viruses.

10.2 You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

10.3 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.

10.4 You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site.

10.5 By breaching this clause 10, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

10.6 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any site linked to it.

11 Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

12 Jurisdiction and applicable law

12.1 The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.